Privacy Policy

Last Updated: January 1, 2026

This Privacy Policy describes how CRID Marketing ("we", "us", or "our"), operating at cridmarketing.com, collects, uses, and protects the personal information of users ("you") who access our website or engage our services.

1. Information We Collect

We collect the following types of information when you interact with our website or contact us:

• Name and business name
• Email address and phone number
• Business details and marketing goals shared through contact forms
• Payment information processed through our secure payment gateway (Razorpay)
• Website usage data including IP address, browser type, and pages visited

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to enquiries and provide our digital marketing services
• To process payments for service plans purchased through our website
• To send service updates, reports, and relevant communications
• To improve our website and tailor our services to client needs
• To comply with applicable laws and regulations

3. Payment Processing

All payments on our website are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your card details on our servers. Your payment information is encrypted and securely handled by Razorpay in accordance with their privacy policy.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Our payment processor (Razorpay) for transaction processing
• Service providers who assist in delivering our digital marketing services
• Government authorities when required by law

5. Cookies

Our website uses cookies to enhance user experience and analyse website traffic. You may disable cookies in your browser settings; however, some features of the website may not function as intended.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Client data is retained for a minimum of 3 years for accounting and legal purposes.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us at hello@cridmarketing.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their individual privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CRID Marketing
Email: hello@cridmarketing.com
Website: cridmarketing.com